Click the blue/green edit icons to add background images and colors

Studio Policies:

Registration and payment must be completed prior to participating in class. Registration can be completed with ease via MINDBODY. If you prefer to register in-studio, please arrive minimum 15 minutes early to process payment and fill out the necessary paper work.

Payment for all programs must be made in full at time of registration. Program fees are nontransferable.

You will be automatically prompted for payment when registering online via MINDBODY. MINDBODY accepts VISA and MASTERCARD.

If you wish to register and pay in-studio, we accept cash, debit/credit, and VISA and MASTERCARD.

Payment Installment Program:

A sessional-based monthly installment plan may be setup for a fee. Notice and arrangements must be made by our office. Please contact Dawn to discuss options: dawn@pulsestudios.ca

Installments are available for students registering for full year programs including Beast Machine, EV Crew, Flomatk and LV8. Payment plans are also available for students and families with multiple classes in a semester. Please contact the studio for more details: dawn@pulsestudios.ca
*Note: An additional $30.00 administrative fee will be charged on all NSF cheques and payments.

Class Withdrawals & Refunds for Kids,Youth and Teen Programs:

A full refund will only be issued two weeks before the beginning of the semester. Otherwise, all sales are final. We will not issue refunds or prorated credit of any kind

A $30 admin fee will be applied to all refunds and withdrawals from our kids, youth and teen programs.

Adult program:

Pulse Studios requires one month written notice for any withdrawals for cancellation of the monthly membership.

Please review our no show/late cancellation policy here

Merchandise Refunds:

Refunds will not be issued for merchandise. All purchases are final sale.

Lost & Found

Lost & found items will be removed and donated on a monthly basis.

Studio Closures

PLEASE NOTE: We are closed on all long weekends!

Labor Day Weekend Aug 31- Sept 2, 2024
Thanksgiving Weekend, October 12-14, 2024
Remembrance Day, Nov 11, 2024
Christmas Break, December 24, 2024- January 1, 2025
Family Day Weekend , Feb 15-17, 2025
Easter Weekend, April 18-21 2025
Victoria Day Weekend, May 17-19, 2025
Canada Day June 28- July 1, 2025
August Long Weekend Aug 2-4, 2025

Code of Conduct for Teachers and Staff

1. Professionalism
Be Punctual: Arrive on time for all classes, rehearsals, and meetings.
Preparation: Come prepared for each class with a well-thought-out lesson plan.
Role Model: Lead by example in behavior, attire, and attitude.

2. Respect and Courtesy
Respect for All: Treat all students, parents, guardians, and colleagues with respect and dignity.
Encouragement: Foster a positive learning environment by encouraging and supporting students.
No Discrimination: Refrain from any discriminatory behavior based on race, gender, age, ability, or background.

3. Communication
Clear and Constructive: Provide clear, constructive feedback to students and communicate expectations effectively.
Open Channels: Maintain open lines of communication with students, parents, and colleagues.
Confidentiality: Respect the privacy of students and colleagues by keeping sensitive information confidential.

4. Safety and Well-being
Student Safety: Prioritize the physical and emotional safety of all students. Supervise students at all times during class.
Injury Protocol: Be aware of and follow studio procedures for handling injuries and emergencies.
Health Awareness: Be mindful of students’ physical limitations and avoid pushing them beyond their capabilities.
Rule of Two: Always ensure that at least two adults are present when interacting with students in any non-public setting. This applies to private lessons, one-on-one coaching, or any situation where a student is alone with an adult.

5. Professional Boundaries
Appropriate Interactions: Maintain appropriate boundaries with students at all times.
No Favoritism: Treat all students fairly and avoid showing favoritism.
Use of Technology: Refrain from using personal communication with students outside of studio-related matters.

6. Continuous Improvement
Professional Development: Engage in ongoing professional development to enhance teaching skills and stay current with industry standards.
Feedback: Be open to receiving feedback from students, parents, and colleagues, and use it to improve teaching practices.
Self-Reflection: Regularly reflect on teaching methods and strive for continuous improvement.

7. Collaboration and Teamwork
Supportive Environment: Work collaboratively with colleagues to maintain a supportive and cohesive studio environment.
Shared Goals: Align with the studio’s mission and goals, contributing positively to its success.
Problem-Solving: Address conflicts or issues professionally and seek resolutions that benefit the entire studio community.

8. Dress Code and Appearance
Appropriate Attire: Adhere to the studio’s dress code, presenting a professional appearance at all times.
Personal Hygiene: Maintain high standards of personal hygiene and grooming.

9. Role in Inclusivity
Inclusive Teaching: Embrace diversity in the studio and ensure that all students feel included and valued.
Accessibility: Adapt teaching methods to accommodate different learning styles and abilities.
Cultural Sensitivity: Be aware of and respect the cultural backgrounds of all students and staff.

10. Commitment to the Studio
Loyalty: Demonstrate loyalty to the studio and its mission by upholding its values and policies.
Consistency: Be reliable and consistent in attendance, performance, and commitment to the studio.
Representation: Represent the studio positively in all public and professional interactions.